Thank you for choosing Giri Digital. As a digital marketing agency based in Canada, our services primarily involve digital products and solutions. However, if any physical products or deliverables are involved in our service offerings, the following shipping policy applies.
1. Digital Product Delivery
- Most of our services, including SEO, content marketing, social media management, and online advertising, are delivered digitally and do not require physical shipping.
- Digital products and reports will be delivered via email, cloud storage, or secure client portals as agreed upon with the client.
- Delivery timelines will be specified in the service agreement.
2. Physical Product Shipping (If Applicable)
- If a service package includes physical products (such as marketing materials or branded merchandise), shipping details will be communicated before dispatch.
- Shipping costs may apply and will be outlined in the invoice or service agreement.
- Estimated delivery times vary based on location and courier service used.
- We are not responsible for shipping delays caused by third-party logistics providers.
3. International Shipping
- For international orders, customers may be responsible for customs duties, taxes, and import fees as per their country’s regulations.
- Delivery times for international shipments vary depending on the destination and customs processing.
4. Order Tracking
- If applicable, tracking details will be provided once the shipment is dispatched.
- Clients can contact us for order status updates at support@giridigital.com.
5. Lost or Damaged Shipments
- In case of lost or damaged shipments, clients should notify us immediately at support@giridigital.com.
- We will coordinate with the shipping carrier to resolve the issue but cannot guarantee replacements or refunds unless explicitly stated in the service agreement.
6. Contact Us
For any shipping-related inquiries, please reach out to:
Giri Digital
A Digital Marketing Agency Based in Canada
Email: support@giridigital.com
By using our services and purchasing physical products, you acknowledge that you have read and understood this Shipping Policy.