Thank you for choosing Giri Digital. We strive to provide high-quality digital marketing services. Please review our Refund and Cancellation Policy to understand your rights and responsibilities when using our services.
1. Cancellation Policy
- Clients may request a cancellation of their ongoing services by providing a one-month (30 days) written notice via email to support@giridigital.com.
- Services will continue until the end of the notice period, and any outstanding fees must be settled before cancellation is finalized.
- Early termination without the required notice period may result in additional charges as per the service agreement.
2. Refund Policy
- Digital Services: Due to the nature of digital marketing services, all payments made are non-refundable once the service has commenced.
- Prepaid Packages: If a client has prepaid for a service package and requests cancellation before the service begins, a partial refund may be issued at our discretion.
- Non-Delivery of Service: If Giri Digital fails to deliver services as agreed upon, we will review the case and may offer a refund or service credit based on our assessment.
- Third-Party Costs: Payments made towards third-party services (such as Meta, Google Ads, or other advertising platforms) are non-refundable, as we do not have control over their policies.
3. Exceptions
- In case of an unavoidable situation (such as legal constraints or service discontinuation), Giri Digital reserves the right to issue refunds on a case-by-case basis.
- Refunds, if applicable, will be processed within 10-15 business days from the approval date.
4. Dispute Resolution
- If you have concerns regarding your cancellation or refund request, please contact us at support@giridigital.com for resolution before initiating any chargeback or dispute.
5. Contact Us
For any inquiries regarding cancellations or refunds, please contact:
Giri Digital
A Digital Marketing Agency Based in Canada
Email: support@giridigital.com
By using our services, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy.